Nearshoring always existed. US shipped jobs to Canada, UK to Ireland and alike, taking a note from Indian success story some lesser known economies are trying to recreate the magic in Americas by luring the US to Nearshore rather than Offshore. Guatamala, Mexico, Venezuela are some of the countries US companies are looking to ship some jobs. There is an advantage of cultural similarities, bilingual and predominantly english speaking population, availability of cheap workforce and cheap property rentals. The cultural affinity of countires like Guatemala with US is a big enabler to provide high quality service.Increasing salaries and skyrocketting property prices are eroding the low cost advantage available with India.
Nearshoring in a Sunrise sector for the above said countires and the companies face a challenge of starting from scratch, indentifying and training workforce being the biggest challenge. Trained workforce, talent development, establish business practices and a seamless delivery mechanism seem to be the biggest challenges.
Whether the hispanic and bilingual communities are able to grasp this opoortunity and grab the initiative from India remains to be seen. The current report card still seem to give a thumbs up to Indian BPO industry for their operational efficiency despite leakeges of information and lapses at gives times. Time to put the industry on full throttle ...huh ?
1 comment:
Nearshoring in a Sunrise sector has boom in IT industry. By the help of it, IT companies become more powerful and are able to face the challenges in this the competitive era. There is an advantage of cultural similarities, bilingual and predominantly English speaking population, availability of cheap workforce and cheap property rentals. In this way we are adopting there cultural value and they are adopting ours. For more information go through this blog, it is very informative about how nearshore is catching up US.
Nearshoring
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